Our Service Promise
- Our personal approach ensures continuity and achieves solutions that are tailored to our client's requirements and expectations.
- Our company commitment to clients ensures that our team members deliver these solutions efficiently and cost effectively.
- In an effort to protect both our clients, and ourselves, we take our compliance and legal obligations very seriously. Our group-wide compliance standards are based upon the regulations of the Financial Supervision Commission in the Isle of Man.
- Where appropriate our offices have obtained the necessary license and are regulated. These offices include the Isle of Man, Madeira, Mauritius and the Seychelles.
- We operate at an arms-length basis with banking and other financial services organisations.
- We are committed to providing a quality level of service and are ISO9001:2000 certificated. A commitment to quality is inherent in everything we do.
- Our values of quality, client focus, compliance and empowerment drive our behaviours:
- We honour our personal and team commitments.
- We anticipate and respond promptly to all concerns, problems, ideas and requests.
- We behave in a legal, fair and balanced manner